Welcome to the French Bikini Website.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).
The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
The FRENCH BIKINI website is owned and run by FILIA ENTERPRISES PTY LTD
FRENCH BIKINI is (referred to here as "we", "our", "us") The term "our online services" refers to our mobile and tablet applications, our pages on third party social media platforms such as Instagram and Facebook. The term "our services" refers to our online services and any of our other products and services. If you use any of our services, we will refer to you using the terms "user", "visitor", "you", "your", "yours" in this policy.
WHAT IS PERSONAL INFORMATION AND WHY DO WE COLLECT IT?
Personal Information is information or an opinion that identifies an individual.
Examples of Personal Information we collect include: first name, surname, delivery and billing addresses, payment details, email addresses, mobile phone and business numbers. This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.frenchbikini.com.au, from your orders and personal log in.
We collect and process only the data that is required to allow us to provide our services to you. We collect your personal data when you place an order with us or interact with us in any other way such as social media, call our Customer Service team or sign up for our marketing communications. You may unsubscribe from our mailing/marketing lists at any time by unsubscribing from email marketing or replying Stop to Sms marketing or contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information. Your personal information will be processed by the internal staff of Filia Enterprises Pty Ltd who have been specifically trained and authorised for this processing.
Your personal data will also be transmitted to third parties that we use as part of providing our service to you. These parties offer a guarantee of compliance with the legislation of the processing of personal data. These parties have been designated as part of data processors and include banking operators, internet providers, companies specialising in IT, companies that carry out marketing activities including social media organisations and couriers.
DISCLOSURE OF PERSONAL INFORMATION
Under some circumstances your personal information may be disclosed without your consent for example
- Where we are required to by the police, the courts or for other legal reasons.
SECURITY OF PERSONAL INFORMATION
Your Personal Information is processed by Filia Enterprises Pty Ltd and stored in a manner that reasonably protects it from misuse, loss and from unauthorized access, modification or disclosure.
Your personal information is kept for as long as it is necessary to fulfil the purpose for which you provided that personal information as set out by Australian Law, unless the law permits or requires that we retain it for longer. (Order details are retained for up to 7 years as required by Australian Tax Law) The retention period varies depending on the purpose of the processing. For example, information collected during your purchase of goods on www.frenchbikini.com.au is retained if you subscribe to receive our marketing communications until you ask to be unsubscribed.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
ACCESS TO YOUR PERSONAL INFORMATION
Under the Law, you have the right to:
- Know what personal information of yours we have retained, where that information came from and how we are using that information;
- Ask us to update, correct or supplement the information we hold about you;
- Ask us to delete or erase your information from our systems;
- Limit or oppose our processing of your information;
- Ask us to supply the personal information we hold about you in an easy readable electronic format, or transfer that information direct to a third party nominated by you.
You can exercise these rights at any time by emailing firstname.lastname@example.org, calling +61 03 93474422 or by mail to The Data Controller, French Bikini, 601 Rathdowne Street, Carlton North, Victoria 3054. Australia
In order to protect your Personal Information we may require identification from you before releasing the requested information.
+61 1300 33 5000
Customer Service Team – 601 Rathdowne Street, Carlton North, Victoria 3054 Australia
Some of the cookies on our online services are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie that enables you to log into your account on the website, or one which allows communication between your browser and the website. Other cookies enable you to browse our online services and use features such as shopping baskets and wish lists.
When browsing or shopping online, our online services will remember preferences you make (for example your user name, language or location). This improves your experience and makes your browsing simpler, easier and more personal to you.
If you want to delete any cookies that are already on your computer, please refer to the help and support section on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.